Download the Agenda

Download the Agenda
  • Leverage AI and Machine Learning: Hear how HSBC, ING, Lloyds, Towergate, AXA, Prudential, Credit Suisse and Covea are exploring and implementing technology to improve Customer Centricity, Business Processes and reduce Financial Crime  
  • Leverage data to improve experience, loyalty and engagement: Learn how Aviva are developing a data-driven strategy to deepen customer relationships and improve competitiveness
  • Manage Financial Crime, detect and prevent fraud effectively: Find out how HSBC, Capital One, Covea and Hastings Direct are structuring their team, leveraging analytics and implementing technology to monitor and capture suspicious activity
  • Develop new revenue streams and monetise data: Find out how Liv-Ex are treating their data and increasing spend per customer
  • Develop a personalised pricing model: Learn how AXA are developing competitive pricing models without impacting margins to maximise profitability and improve customer experience

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